Last Updated: 12 January 2025

These Terms and Conditions apply to all SMS (text) messages sent and received as part of the messaging services provided by Scale Systems. By using our messaging service, you agree to be bound by these Terms.

Messaging Consent

Messages sent by Scale Systems may include service alerts, reminders, updates, promotional offers, and other relevant communications.

Message frequency will vary based on your interaction with our services and your communication preferences.

Data Rates and Charges

Standard network charges may apply to any SMS messages you send or receive.
These charges are determined by your mobile network provider and may appear on your bill depending on your tariff.

Opt-Out Instructions

You may opt out of receiving SMS messages from Scale Systems at any time by replying “STOP” to any of our messages.
This will remove you from our messaging list.

Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information in relation to our SMS messaging service.
You can view the full Privacy Policy on our website.

Message Delivery

While Scale Systems endeavours to deliver messages promptly, we cannot guarantee delivery without delays or failures.
Message delivery may be affected by factors beyond our control, including:

Network coverage issues

Mobile device settings

Network provider disruptions

System outages

User Obligations

By using our SMS service, you agree to:

Comply with all applicable UK laws and regulations

Not use the service to send harmful, offensive, unlawful, or harassing content

Ensure you have the authority or right to receive messages at the mobile number provided

Compliance with Laws

You acknowledge that your use of this messaging service must comply with all relevant UK legislation, including (where applicable):

The Data Protection Act 2018

The UK General Data Protection Regulation (UK GDPR)

The Privacy and Electronic Communications Regulations (PECR)

Any telecommunications or marketing regulations in force

Changes to These Terms

Scale Systems reserves the right to update or amend these Terms and Conditions at any time.
Where feasible, we will notify you of significant changes via our website or through direct communication.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact:

Scale Systems
Email: [email protected]